How can I change my bank account on the Horizons platform?

Keeping your bank details up-to-date is crucial for ensuring that your payments are processed correctly. 


Follow these 4 simple steps to update your bank information:


1. Login to Your Account

  • Enter your account credentials on the login page.
  • Click the “Login” button to access your account.


2. Navigate to "MyProfile"

  • Once logged in, locate the side menu on the left-hand side of the screen.
  • Click on the “My Profile” option.


3. Access the Personal Tab

  • In the “My Profile” section, switch to the “Personal” tab.
  • Scroll down until you reach the “Bank” section.


4. Edit your Bank Details

  • Click on the “Edit” button in the “Bank” section.
  • Enter your new bank details accurately
  • Double-check the information you have entered to ensure it is correct.
  • Click “Save” to update your bank details.

 
Make sure that the information you provide is 100% accurate. Your bank details are critical for processing payments.

Bank details can be changed at all times directly on the platform but it is critical to keep the cut-off time periods in mind. Changes need to be made by the 5th of the month to be reflected in the same months payroll.
If you are unsure about the timelines contact [email protected] for further insights. 


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