How can contractors raise one-time payment requests?

Contractors working through Horizons can easily request one-time payments directly from the platform. This feature supports different payment types, Milestone, Hourly, or Daily, and gives you a streamlined way to track work and request payment from your client.

Follow this simple guide to submit a one-time payment request. 


Navigate to My Payments

Log in to your Horizons account.

From the left-hand menu, click “My Payments”, then select “Request payment” in the top right corner.



Fill in Payment Details

In the payment request form:

  • Select your client from the dropdown menu

  • Choose the payment type: Milestone, Hourly, or Daily

  • Enter the relevant details:

    • For Hourly or Daily, specify your rate and the number of hours or days worked

    • Optionally, include a short description of the work completed

Horizons will automatically calculate the total amount due, based on the billing currency. Once you've reviewed all the information, click “Request payment”.

 

Once the payment request was submitted, an invoice will be generated and sent to the client for approval. After the client completes payment, Horizons will automatically release the funds to the contractor.

Contractor payments are typically received within 2–3 business days after Horizons receives the client’s payment.

The payment status can be tracked in real time by navigating to My Payments > In Progress on the Horizons platform. The status indicators mean:

  • Pending – The client has not yet paid the invoice. Horizons can only send funds after receiving full payment from the client.

  • Sending – Payment has been received by Horizons and is being processed. You can expect to receive the funds within 2–3 business days.

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