Categories

For Companies

Account Setup
How to invite new users and manage existing ones?
What are the different user roles on the Horizons Platform?
How to add legal entities and create billing groups (cost centers)?
How to manage the Users and their role and access?

Hiring
Onboarding Process
How to submit a new hire request?
How to process a new onboarding?
Can I raise a new hire request on my own?
What should I do if I don't have all the details needed to complete the onboarding form?
What to do if I don’t understand part of the onboarding form?
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Payments
Why can the fees and payroll change monthly?
What are the different amounts on the invoice?
How does Horizons handle currency conversion or foreign exchange rates?
How can I request contractual changes: salaries, titles, extensions and others?
Where can I access billing information of my company?
Where can I access invoices to my company?
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Employee Profile
Where can I view employees list?
What can I see in employee's profile?
How can I assign specific employee to a manager

Expenses Management
How do I approve an expenses report?
Can I submit an expenses report on a team member's behalf?
Can expenses reports be exported?
How to create a custom expenses approval policy?
Approving an Expense Report on Behalf of an Employee (For Admin Users Only)
Where can I see historical expenses reports?
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Time Off & Leave
How to approve a leave request?
Where can I see my team calendar?
Where can I see an employee’s remaining leave balance?
How can I import employee leaves taken records?
How to create a custom leave approval policy?
How to Export a summary report for Employee's Leave record

Offboarding
What is the standard Employee Offboarding Process with Horizons?
How to begin the offboarding process of an employee on the Horizons Platform?
When and how should a warning letter be issued?
When and how are Performance Improvement Processes (PIP) done?
How can an employee submit a resignation through the Horizons Platform?

Privacy & Compliance
Where can I find Horizons' Terms & Conditions (T&Cs)?
Is Horizons GDPR compliant?
How do I view employee agreements?
Intellectual Property Ownership Under the EOR Setup with Horizons
What is the EU Whistleblower Protection Directive (EU 2019/1937)
How secure is the Horizons Platform?
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Contractor Guides: Hiring, Onboarding and Payment Processes
Platform and Payment Process Guide for Contractors
Onboarding Guide for Contractors
What should I know when deciding to engage an Independent Contractor?
Frequently Asked Questions: Contractors
Why do Contractors have to share a Bank Account Certificate during Onboarding?
Why can’t expense reimbursements be included in an Independent Contractor Agreement?

Benefits and Health Insurance
Does Remote Health by Safetywing Cover Pre-Existing Conditions?
Can Remote Health by Safetywing Be Offered to Contractors?
How much does Remote Health by Safetywing cost?
Does Horizons provide Car Leasing for Employees as a Benefit?