When and how are Performance Improvement Processes (PIP) done?

What is a Performance Improvement Process (PIP) and Why Implement One?

A Performance Improvement Process (PIP) is a formal approach used to address an employee's performance issues by setting clear expectations, measurable goals, and providing support to help the employee improve. It ensures that employees have a fair opportunity to meet the required standards before any further action is taken. Implementing a PIP helps maintain workplace productivity and fairness, aligning with best practices and legal requirements.

However, it's essential to note that a PIP should never be issued without first contacting Horizons. As the employer of record, Horizons is responsible for issuing and managing PIPs to ensure compliance with local labor laws.
To initiate a PIP, please contact us at support@joinhorizons.com.

When to Implement a Performance Improvement Process?

1. Consistent Underperformance: When an employee repeatedly fails to meet job expectations despite prior feedback.

2. Lack of Improvement: If the employee shows no improvement after informal feedback or coaching.

3. Skill or Knowledge Gaps: When performance issues stem from gaps in skills or knowledge that can be addressed through additional training.

4. Behavioral Issues: When an employee’s behavior negatively impacts the workplace and previous efforts to correct it have failed.

How to Implement a Performance Improvement Process?

1. Document the Issues: Clearly document performance problems with specific examples and evidence.

2. Set Clear Objectives: Establish SMART goals that directly address the areas needing improvement.

3. Provide Support: Offer the necessary training, mentoring, or resources to help the employee succeed.

4. Monitor Progress: Regularly review the employee’s progress and adjust the PIP as needed.

5. Communicate Consequences: Clearly outline what will happen if the employee does not meet the PIP objectives.

6. Document the Process: Keep detailed records of all actions, discussions, and support provided during the PIP.

7. Conclude the PIP: Evaluate the employee’s progress at the end of the PIP period and determine the next steps.

For any questions or to begin the PIP process, please reach out to Horizons at support@joinhorizons.com. We will ensure the process is handled efficiently and in compliance with all applicable regulations.