What are the different user roles on the Horizons Platform?

To support seamless global hiring and management, Horizons offers a flexible set of user roles designed to meet the needs of diverse teams and workflows. We’ve structured user access into three main categories to align with how companies operate globally.

1. Company Users

These are team members from the client company who use the Horizons platform to hire, manage, and pay their global workforce—including both full-time employees under our EOR model and independent contractors.

Role Levels:

• Manager
  Can approve leave and expense requests.
  Cannot access company settings, payroll, billing, or reporting.

• HR
  Includes all Manager permissions, plus:

  • Manage onboarding for new hires

  • Submit one-time incomes (e.g. bonuses, commissions)

  • Oversee expense policy settings

• Finance
  Includes all HR permissions, plus:

  • Access and generate payroll reports

  • View billing and invoicing data

• Admin
  Full administrative access across the platform. Admins can:

  • Manage all company settings

  • Access and modify employee profiles

  • Oversee payroll and billing

  • Generate reports

  • Invite and manage users
    For security and simplicity, we recommend limiting Admin access to essential personnel.

2. Team Members

These are individuals hired via Horizons—either as full-time EOR employees or independent contractors. Their platform access is focused on their own employment details.

Team Member access includes:

• For EOR employees:

  • View personal profile and documents (e.g. employment contracts, payslips)

  • Submit expense claims

  • Request time off

• For Contractors:

  • View personal profile and documents

  • Raise and track payments for services delivered

3. Team Members Advanced

In some cases, employees hired via Horizons also help manage aspects of the company’s account—such as approving expenses, submitting new hire requests, or viewing invoices. To support this, we offer a hybrid user category: Team Members Advanced.

This combines Company User permissions with access to personal employment or contractor details.

Advanced Roles:

• Team Member Manager
  Includes standard Team Member access plus Manager-level permissions
  (e.g. approve leave and expenses for others)

• Team Member HR
  Combines Team Member access with HR privileges
  (e.g. onboarding management, policy oversight, submitting one-time incomes)

• Team Member Finance
  Includes Team Member access and Finance-level permissions
  (e.g. view payroll and billing data)

• Team Member Admin
  Full administrative access plus personal employment visibility

• Team Member Onboarder
  Allows personal access plus permissions to initiate and track new hire requests only

How to Change a User’s Role

Note: Only Admin users can change roles on the Horizons platform.

To update a user’s role:

1. Navigate to Settings

2. Go to Users & Roles

3. Click the three dots next to the user's name

4. Select Edit

5. Choose a new role and click Save

Role Summary Tables

Company Users

Team Members

Team Members Advanced