TABLE OF CONTENTS

• Why Use TruDoc?
• When to Use TruDoc
• How to Get Started

TruDoc is a digital healthcare solution available to all employees covered under Sukoon insurance. It offers fast, free access to medical consultations without affecting your insurance claims while helping you get the care you need while keeping our health plan sustainable.

Why Use TruDoc?

TruDoc is designed to make healthcare more accessible and cost-effective. Here’s how it benefits you:

• No impact on claims: Consultations are free and don’t count toward your Sukoon Insurance usage.
• Quick access: You can speak to a licensed doctor via video, usually within 30 minutes.
• Convenient prescriptions: Medications can be delivered directly to your home or office.
• At-home testing: Lab tests can be arranged without needing to visit a clinic.

By choosing TruDoc for non-emergency medical needs, you help keep claims under control, manage overall costs, and support fair and sustainable premiums

When to Use TruDoc

Use TruDoc for:

• General medical advice
• Minor illnesses (e.g., cold, flu, headaches)
• Prescription renewals
• Lab test arrangements

Do not use TruDoc in emergencies. For urgent or life-threatening situations, please go directly to a hospital or emergency clinic.

How to Get Started

1. Download the App
   TruDoc is available on both the App Store and Google Play. Search for “TruDoc” and install the app on your smartphone.

2. Register Your Details
   Sign up using your personal information. The app will automatically connect to your Sukoon insurance, so you’re ready to use it right away.

3. Start a Consultation
   Once registered, you can request a video consultation with a doctor, schedule lab tests, or arrange for prescription delivery within the app.